
I just finished reading an article on
CTV.ca about Google's new app
Google Latitude which makes use of existing GPS and cell phone towers to track peoples location via their cell phones and display it on
Google Maps.
A couple of years ago a company I was working for dabbled with a similar technology that could be used to track the whereabouts of the tour guides (and therefore the group) using their company-issued cell phones. If they were not made aware of this feature, we would have been able to track them without them knowing it as long as their phones were powered up. We actually had the service for a short period of time and called up one of the guides knowing exactly where they were on a map. They were at home. I thought it would have been fun to call a guide while they were off duty at a bar and fake a crisis back at the hotel. Maybe just fun for me, but still fun.
The service was a little pricey then, and there was a debate over the cost/benefit, but with Google jumping on board now (free stuff) and more people having phones equipped with Google Maps (iphones will have it soon) this could be a big deal for educational tour companies. I always dreamed of having a device in my hand capable of holding all of the necessary info for a tour (itinerary, confirmation numbers, passenger manifest, maps, etc) and posessing all of the tools needed to do my job well like play video and sound over the motor coach entertainment system, tell me where I was at any point and where the closest public washroom was, allow me to keep in touch with my office, and to make confirmation calls. The newest generation of cell phones are practically there now.
There are some downsides to having such powerful tools int he hands of tour guides. I can see parents expecting to know where the tour group is at all times and getting worried when they see the group stopped on the highway for more than 5 minutes, or not knowing why they are taking a different route and trying to get a hold of the driver or tour guide to find out. Sound far-fetched? I've known of parents calling the tour emergency phone number at 2am (and waking up the poor office staff that had it by their bedside) to check if the hotel securty guard was on duty outside their son's room.
Sometimes it's not a good idea to give people access to too much information.
However, I think the ability now to upload photos takine on a trip immediately to facebook or other websites, twittering, and other elements of social networking make for a more engaging travel experience for parents and students. I for one am very excited about what the future holds for the industry where technology and its use is concerned. I'll probably pick up an iphone in a year or so to use in my work as a guide. You can bet I'll be blogging about it.